Privacy Policy

At yarnjolt.shop , we deeply value your privacy and the trust you place in us. This Privacy Policy outlines how we collect, use, and protect your personal information. It also details your rights regarding how your data is shared, and how you can contact us with any questions about our privacy practices.

Important Notice: yarnjolt.shop will never sell or rent your personal information to third parties.

1. Information We Collect

We may collect personal data from you through various interactions, such as when you subscribe to our newsletter, make a purchase, register on our site, enter a promotion, or complete our skin diagnostics. The types of information we collect may include:

Identity & Contact Details: Name, birthday, phone number, email, delivery and billing addresses, taxpayer ID, purchase history, customer service interactions, favorite products, skin type, and concerns.
Transaction Details: Bank name, card type, partial card number, or account details, depending on your chosen payment method.
Technical Data: IP address, login details, browser type, location, time zone, language, operating system, and access platform when you visit our website.
Marketing Preferences: Your preferences regarding receiving marketing communications from us.
Social Profile: Public information related to your social media profiles and networks.

2. Information You Provide

You can provide us with personal details when participating in promotions, making purchases on our site, or via social media pages. This can include:

Name, gender, contact details (phone and email), age, address, tax number, registration details, purchase history, product preferences, skin concerns, and any other content you share, such as reviews, photos, videos, articles, or location information.

3. How We Use Your Information

The information you provide helps us improve our services and customize our communication with you. We may use your data for:

Adjusting marketing and promotional content based on your preferences.
Providing customer support and assistance with your purchases.
Sending invitations to exclusive events or promotions.
Processing and invoicing your orders.
Updating your information with your consent, or for other purposes as specified at the time of collection.

4. Cookies, Web Server Logs, Web Beacons, and Google Analytics

To enhance your experience, yarnjolt.shop uses various tools for marketing, advertising, and site analytics. This includes:

Cookies: Small text files stored in your browser to personalize your shopping experience and remember your preferences, such as language and currency settings.
Web Beacons & Pixels: These help us track product views and other details of your visit to improve the website and offer more relevant products.
Google Analytics: We use Google Analytics to gather insights on how users interact with our site to optimize your experience.

You can choose to accept or reject cookies, but rejecting them may limit access to certain site features. You can opt-out of Google Analytics by installing the browser plugin here.

5. Newsletters & Text Messaging

By providing your phone number or email address, you can receive updates on promotions, products, beauty tips, and events. You can expect:

Up to 4 text messages per month for product alerts and promotions (free of charge).
Approximately 2 newsletters per week, including product updates, offers, and discounts.

If you wish to unsubscribe from either service, simply contact us at service@yarnjolt.shop.

6. Sharing Your Data

yarnjolt.shop will not sell or rent your personal information. However, we may share data with:

Payment Processors & Carriers: For processing your purchases and delivering your orders.
Marketing Partners: Agencies, advertising partners, and website hosts to help us manage our online platform.
Tax Authorities: As required by law for billing purposes.

We may also disclose your information when legally required or to prevent fraud and illegal activities.

7. Protecting Your Information

We employ industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse. All data is stored securely, and payments are processed via PayPal, ensuring that yarnjolt.shop never stores your banking details.

While we cannot guarantee complete security, we are committed to continuously improving our systems to safeguard your information.

8. Data Retention

We retain your data as long as necessary for providing our services or complying with legal obligations. Once you no longer need our services or close your account, we may retain certain information as required by law or for fraud prevention.

9. Withdrawing Consent

You have the right to withdraw any consent you’ve provided regarding the processing of your personal information. While this may limit some services or products, we will respect your decision and adjust accordingly.

To withdraw consent or request modifications to your data, contact us at service@yarnjolt.shop.

10. Accessing, Updating, or Deleting Your Information

Subject to applicable law, you can request access to your personal data, update it, or have it deleted. We may require verification of your identity before making any changes.

To review, update, or delete your personal data, contact us at [email protected].

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and where necessary, communicated via email. We encourage you to review this policy regularly for any updates.